Build the Future with FIXATE.
We hire for how people work, not where they studied or which industry they come from.
If you like finding the cause of a problem and fixing it properly, we want to talk.
We refuse to do things the way they’ve always been done.
Our teams work inside our clients’ systems, under their name, and own each case until it is solved.
You’ll work with people who take responsibility, say so when something goes wrong, and change what caused it. They won’t settle for “good enough”, and they won’t let you either.
We’re not looking for people who just want to “do support.”
We’re looking for people who:
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See a problem and fix it before anyone asks -
Own their work, their ideas and their results
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Want to help change how support is done
Sound like you? Then let’s go.
Explore more
Open positions
If you want to be part of an organisation that truly wants to drive improvements, get in touch!
Support Crew Team Member
Support isn’t a transaction here, it’s a craft. This is your chance to make it personal, proactive, and genuinely useful. As a Support Crew Member, you’ll do more than fix issues. You’ll help redefine what great service feels like.
Göteborg, Sweden
Full Time, Hybrid
Support Operations Architect
Help shape how modern support operations are designed and delivered. Work closely with clients, drive meaningful change, and turn complex challenges into practical solutions.
Göteborg, Sweden
Full Time, Hybrid
Open application
Interested in joining FIXATE? Submit an open application and tell us about your ambitions. We'd love to hear from you.
Göteborg, Sweden
Part Time, Full Time, Hybrid
Open Internship Application
Looking for a Support Internship where you can learn, contribute, and gain real experience? We'd love to hear your story.
Göteborg, Sweden
Intern
What’s it like to work at FIXATE?
We hold each other to the same standard we hold our support to. Do it right, own your work, and help the person next to you get better.
Book a quick chatWho we are
Our core principles define who we are and why we are different:
01
Relentless Pursuit of Excellence
We never settle. Every day is an opportunity to improve.
02
Customer Happiness Matters
People come first. Satisfaction over statistics.
03
Embrace Adaptability
We evolve with every challenge, staying one step ahead.
04
Team Collaboration
We win together. We grow together.
05
Embracing Imperfection
Mistakes are lessons; we grow through them.
06
Commitment to Doing It Right
Excellence isn’t optional, it’s our standard.
07
Ownership and Accountability
Every challenge is an opportunity to step up.
08
Trust
The foundation of every relationship we build.
09
Avoiding Distractions
We focus on what truly matters, cutting through the noise.
Follow us on instagram
Why work at FIXATE?
We’re a young company, so what you do shows. Good ideas get used whoever they come from, and you’ll see the result in the client’s numbers.
We do:
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Growth. If you want to improve, we’ll back you.
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No politics. No nonsense. Ideas win here.
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Real impact. What you do here matters.
Let's start
The FIXATE Approach
FIXATE is new. The way it works is not. It comes from three decades of running support: on workshop floors, across countries and inside product companies. These are the steps that shaped it.
Join us.We'd love to meet you!
Be part of something better. If you care about fixing problems properly, we’d like to hear from you, wherever in the world you are and whatever your background.
Swedish company Global Reach.
Based in Göteborg, delivering from sites across Europe, Asia and the Americas.
Engineers across the Nordics and northern Germany.
Global teams, local care
