THE OUTSOURCING ALTERNATIVE THAT POWERS YOUR GROWTH.
Looking for outsourcing? Try smarter with flexible resource.
Scale globally with people who feel like your own team — resource solutions managed by you, supported by us.
No outsourcing complexity, no hand-offs, just real people, trained fast, and ready to deliver wherever you need them.
Two models. One smarter alternative to outsourcing.
What We Offer
Managed Teams
Your team — only bigger, more flexible, and global. We find and employ the people you need, fully integrated into your operation and managed by you. From one to one hundred, across sites or countries, they work as part of your company, not an outsourced unit. Recruitment is always included, and every placement is guaranteed.
On-Demand Specialists
Add skilled people exactly when you need them, from a few tickets a day to a small team for a product launch. Perfect for smaller companies that don’t need full-time support but still want global reach and quality. Available on-site, local, or remote, with recruitment and onboarding always included, priced per hour, per week, or per ticket depending on your needs.
Guaranteed Fit
Every person we provide is backed by our commitment to quality. If something isn’t right, we replace them, fast, simple, and free. It’s our way of ensuring your team stays strong, aligned, and ready to perform. Recruitment, onboarding, and long-term care are all included as standard in every engagement.
What You Gain:
Scale your operation globally without outsourcing
Real people who fit your culture, brand, and tone
Recruitment handled, guaranteed, and risk-free
The flexibility to expand or reduce capacity instantly
Control that outsourcing can’t give you
Resource Solutions Is It for You?
If you’re exploring outsourcing or nearshore options but want to keep control, Fixate is your alternative.
We help you build and grow teams that feel like your own — global, aligned, and fully embedded in your operation.
It’s the easiest way to scale without compromise.
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Ideal For:
Companies exploring outsourcing but looking for more control and cultural fit. Perfect for brands expanding into new markets or needing flexible support across multiple locations. -
Your Team, Only Bigger:
Managed by you. Supported by us. Global reach without outsourcing. We extend your team with people who care — and it shows.
Frequently Asked Questions
How can I scale my support team globally without losing control?
Scaling globally doesn’t mean outsourcing everything. The key is structure — clear ownership, shared tools, and consistent training so teams act as one, no matter where they are.
What’s the best way to handle sudden increases in support volume?
Use flexible capacity models — temporary specialists or remote agents who can step in fast. This keeps quality stable without burning out your core team.
How do I balance cost and quality when expanding support?
Look at cost per resolution, not cost per agent. Quality support reduces repeat volume, which saves more long-term than cutting hourly rates.
What’s the biggest mistake when hiring support people?
Hiring for speed, not care. The best agents solve for users, not just tickets. They spot patterns, improve processes, and protect your brand.
How can I make distributed support teams work together effectively?
Invest in culture, not just tools. Align on goals, communication tone, and accountability — that’s what creates a unified operation.
Our global presence creates global opportunities
Based in Copenhagen, we operate around the globe to deliver total support where and when you need it.
Global teams, local care
