We refuse to do things the way they’ve always been done.
If you want to be part of a team that actually cares, constantly improves, and delivers real impact, we should talk.
At FIXATE, you’ll be surrounded by people who push you to be better, who take ownership, and who don’t settle for “good enough.”
We’re not looking for people who just want to “do support.”
We’re looking for people who:
-
See a problem and fix it, before anyone even asks -
Take ownership of their work, their ideas, and their impact.
-
Want to be part of a team that’s changing how support is done
Sound like you? Then let’s go
Explore more
Open positions
If you want to be part of an organisation that truly wants to drive improvements, get in touch!
Support Crew Team leader
Leading here means more than keeping the lights on. You’ll guide a team that solves problems before they appear, challenges the old way of doing things, and delivers support that feels human. If you thrive on raising the bar, and bringing people with you, this is your role.
Göteborg, Sweden
Full Time
UI/UX Design intern
Design doesn’t stop at looking good, it’s about making decisions feel effortless. In this internship, you’ll help us build dashboards that work like an aircraft cockpit: precise, calm, and always clear. If you love turning ideas into clean, confident visuals, you’ll fit right in.
Göteborg, Sweden
Internship
Support Crew Team Member
Support isn’t a transaction here, it’s a craft. This is your chance to make it personal, proactive, and genuinely useful. As a Support Crew Member, you’ll do more than fix issues. You’ll help redefine what great service feels like.
Göteborg, Sweden
Full Time
Support Crew Team Member
Support isn’t a transaction here, it’s a craft. This is your chance to make it personal, proactive, and genuinely useful. As a Support Crew Member, you’ll do more than fix issues. You’ll help redefine what great service feels like.
Lisbon, Portugal
Full Time
Support Crew Team Member
Support isn’t a transaction here, it’s a craft. This is your chance to make it personal, proactive, and genuinely useful. As a Support Crew Member, you’ll do more than fix issues. You’ll help redefine what great service feels like.
Skopje, Macedonia
Full Time
What’s it like to work at FIXATE?
FIXATE isn’t about box-ticking. We’re here to raise the standard of support, not just for clients, but for each other.
We believe in doing things right. We believe in owning our work. And we believe in building a team that grows together.
Who we are
Our core principles define who we are and why we are different:
01
Relentless Pursuit of Excellence
We never settle. Every day is an opportunity to improve.
02
Customer Happiness Matters
People come first. Satisfaction over statistics.
03
Embrace Adaptability
We evolve with every challenge, staying one step ahead.
04
Team Collaboration
We win together. We grow together.
05
Embracing Imperfection
We never settle. Every day is an opportunity to improve.
06
Commitment to Doing It Right:
Excellence isn’t optional, it’s our standard.
07
Ownership and Accountability:
Every challenge is an opportunity to step up.
08
Trust
The foundation of every relationship we build.
09
Avoiding Distractions
We focus on what truly matters, cutting through the noise.
Follow us on instagram
Why FIXATE? Because We’re Not Like the Others
FIXATE is a place where ideas are celebrated, innovation is encouraged, and everyone’s contribution matters. Together, we’re building something extraordinary - a company that not only delivers but sets a new standard in customer support.
We do:
-
Growth. If you want to improve, we’ll back you.
-
No politics. No nonsense. Ideas win here.
-
Real impact. What you do here matters.
Let's start
The FIXATE Approach
Energy and impact go hand in hand. Our teams are dedicated to championing customer satisfaction and effective problem-solving, infusing innovation into every facet of our support. By employing dynamic strategies such as AI integration and proactive approaches, FIXATE aims to revolutionise outsourcing and drive positive change.
Join us.We'd love to meet you!
Be part of something better If you're passionate about providing great support we want to know more about you no matter where in the world you are or your background.
