Why we don’t publish fixed prices?
Every setup is different. Different needs. Different volumes. Different tools. Different goals.
With Support as a Service, You only pay for what you use. You only use what delivers value.
We tailor pricing around what you actually need, some setups take advantage of AI, some want 24hour coverage, some support is more complex than others. Because value isn’t one-size-fits-all. Our pricing adapts to your volume, tools, and strategy — no bloat, no guesswork.
What you’re really investing in
FIXATE solutions are designed to reduce your support burden over time, not keep you dependent. Reducing the future need for support by working with you and your organisation to drive improvments that deliver long term cost savings while always pushing to deliver a better service.
What we help you achieve:
Fewer support tickets and lower overall costs
Smarter processes that scale for adaptability
Support that feels human, not robotic, even with AI
Higher customer retention and better reviews
AI designed to deliver support how people want it
A partner that works with to improve, not just a supplier
What bad support really costs
Repeated tickets that waste time lost customer who never come back, Internal teams stuck handing support tickets, Low ratings that damage brand trust. All this has a long term cost that is can hold back a company from growing.
We’ve seen what poor support does to growth. We’re here to fix that.
Book a quick chat
Let's talk needs, then we'll talk numbers.
We'll help you figure out what you actually need and build a model that fits. Delivering real savings over the Long-term comes from an optimised service delivered by people that truly care.
No pressure. No pre-packaged plans. Just smart support, built around you.
